Motaprint - The motor trade's favourite printer


Delivery and Returns

Delivery

The majority of our printed products will be shipped within 5-7 working days after proof approval.  For our workwear range which is embroidered, please allow up to 5 working days for a proof plus 7-10 working days to be shipped after proof approval.  Selected stock products will be delivered next day if fully prepaid for and ordered by 1.00pm.  

Unless otherwise noted, we will add £10.50 on all UK Mainland orders for carriage.  If your order is being shipped outside the UK Mainland, please call for a quote for the additional carriage charge.  When your order is fully prepaid and exceeds £120 in value (excluding VAT), delivery will be free of charge (UK Mainland only).

If there are any issues with your delivery in regards to missing, incomplete or damaged orders, please contact our sales team on 01442 258707

Please note that if you are purchasing multiple items, they may be sent to you in multiple shipments.

Returns

Motaprint provides a 30 day Satisfaction Guarantee.  If you are not satisfied with any product for any reason, simply contact our Customer Services team on 01442 258707 and they will arrange for a full credit, replacement or your money back including any delivery charges you have paid.  This Guarantee excludes Embroidered Workwear*, Logo Design, Stationery Design and general design services.

*Embroidered items cannot be returned for a refund or replacement so please ensure that garment sizes are correct before ordering.  Return of non-embroidered items must be done so within 10 working days from their receipt and will incur a handling charge of 10% of the order amount.  These items must be returned in their original packaging and must not be worn or washed.

 

may16 catalogue

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